About
We answer the phone for Australian business.
Founded in Perth in 2024. Our agents take calls for clinics, trades, insurers, and contact centres, with data and inference kept in Sydney.
What we build
An agent that answers the phone
A missed call is usually a lost customer, and the misses cluster where you would expect: after hours, during a rush, or while the one person who knows the answer is already with someone.
The agent books appointments, looks up accounts, answers questions from your own documents, and hands the call to a person when it should. You write what it says in plain English, and you change it the same way, without a developer.
We test every agent before it goes live, and again after every change: the same call, run over and over, checked for the same behaviour each time. An agent that is right most of the time is worse than no agent at all.
01 · Residency
Where your data actually lives
Transcripts, agent configuration, embeddings, and audit logs live in Supabase Postgres on AWS ap-southeast-2. Inference runs on AWS Bedrock in Sydney, and voice compute on Fly.io Sydney. Speech recognition and synthesis are reached over TLS, processed in transit and never stored, and regulated customers can have them run in an Australian VPC on request.
That is the first thing a security review asks about. Keeping the round trip onshore also shows up on the call: a caller hears a reply in about 800ms, close enough to a human pause that they stop noticing it.
Fact sheet
Where we are and what we run on
- Founded2024
- HeadquartersPerth, Western Australia
- Data residencySydney (AWS ap-southeast-2)
- Voice response≈800ms end-to-end
Hear what it sounds like
Book a demo and we'll walk through an agent answering calls for a business like yours.