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Isometric wireframe illustration comparing VerticalAI and Retell AI

Compare · vs Retell AI

VerticalAI vs Retell AI

Both platforms build voice AI agents. VerticalAI is built for Australian businesses with local infrastructure, AUD pricing, and Australian data sovereignty.

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Side by side

How we compare

FeatureVerticalAIRetell AI
Data at restSydney (AWS ap-southeast-2)US-based
Voice computeFly.io SydneyUS-based
TTS endpointCartesia AU (8ms RTT)US endpoint
WebRTC regionDaily.co Sydney (ap-se)US-based
Pricing currencyAUDUSD
Phone numbersAustralian local numbersUS numbers (AU available)

Our advantage

Why teams pick VerticalAI

  • Australian data sovereignty

    All data stored and processed in Sydney. No data leaves Australian infrastructure.

  • AUD pricing

    No currency conversion. Invoices in AUD. No exchange rate surprises.

  • Local support

    Australian business hours support. Perth-based team.

  • Semantic turn detection

    Deepgram Flux detects end-of-turn semantically, not by silence. More natural conversations.

FAQ

VerticalAI vs Retell AI: common questions

VerticalAI is built for Australian businesses. Data is stored and processed in Sydney (AWS ap-southeast-2), voice compute runs in Sydney, and pricing is in Australian dollars. Retell AI is US-based and prices in US dollars, so VerticalAI suits teams that need the call and its data to stay onshore.

VerticalAI keeps all data at rest in Sydney and processes calls on Australian infrastructure, so no call data leaves Australia. Retell AI is US-based.

VerticalAI starts at A$0.25 per minute, pay-as-you-go, no contract. Your rate depends on the model and voice your agent runs, and /pricing lists what each one costs. Add a card and you get A$20 in free credit. Australian local numbers cost A$3.41 per month. We bill in Australian dollars, so your invoice carries no currency conversion. Retell AI prices in US dollars.

VerticalAI uses Deepgram Flux semantic end-of-turn detection, which decides when a caller has finished speaking by meaning rather than by a fixed silence gap, and runs Claude models (Haiku, Sonnet, or Opus) for the conversation.

See for yourself

No card required. Call an agent we built yesterday, then add a card for $20 in free credit.

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